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Magento version 2.1.10 or above is required. Since Magento is self-hosted and highly customizable, you are expected to have IT contacts who can manage and debug any issues that appear in your Magento installation or server as these are out of ...
BigCommerce Orders Missing Shipping Address
Problem BigCommerce orders are missing a Shipping address in Extensiv Integration Manager. The order number also has a "-1" appended to it. This can also cause Integration Manager to raise the error message: Could not change status of Order #XXX to ...
BigCommerce Settings
This page covers the various options that can be set in Extensiv Integration Manager and in your BigCommerce account. Integration Manager Settings Setting Description Default Ignore Downloadable Items? Ignore BigCommerce items with type ...
BigCommerce Integration Overview
Supported Functions Order Download Inventory Sync Shipment Confirmation - Detailed Workflow Extensiv Integration Manager retrieves new orders from BigCommerce Integration Manager delivers orders to WMS/OMS Integration Manager retrieves shipment ...
BigCommerce - Could not upload tracking - The field quantity is invalid
Problem Shipment information is failing to load from Extensiv Integration Manager into BigCommerce with the following error: Could not upload tracking information for Order # XXXXXX: The field 'quantity' is invalid. The quantity specified is greater ...