Zoho - Error message: Unable to find or create Customer Record in Zoho for order number

Problem

Unable to find or create Customer Record in Zoho for order xxxxxxx. Please review this customer record in Zoho.

Zoho error message: The customer "John Smith" already exists. Please specify a different name.

Solution:

Inside Zoho, click on:

Preferences -> Customers and Vendors -> click on checkbox 'Allow duplicates for customers and vendors display name'

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