Error sending orders to Zoho Inventory
Problem:
Zoho Inventory tossing this alert
Error message: The Customer is inactive. Please enter an active Customer.
Solution:
This means the customer on the order already exists in Zoho, but the record is inactive.
b) Delete the customer inside Zoho.
To solve:
a) Mark the customer as active inside Zohob) Delete the customer inside Zoho.
To mark the customer active inside Zoho, click on:
Customers -> Search for the customer associated with the Order tossing the error -> Select the particular customer -> Mark as
Active (or Delete)
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