Extensiv Order Manager Warehouse Name or Warehouse ID error

Extensiv Order Manager Warehouse Name or Warehouse ID error

Problem

You are receiving errors in Extensiv Integration Manager mentioning the Extensiv Order Manager Warehouse that are similar to one of the following:

Cannot do Inventory Sync with empty warehouse_id. Please make sure that your Warehouse Name field is set for Order Manager Cart.

Could not update Order Status to Pending Fulfillment on Order Manager site. Will re-attempt later: Warehouse not found [warehouseId:0]. (Status: 422)

Solution

Go to your Integration Manager Order Manager cart and click Edit Setup.

Make sure the Warehouse Name field is filled out. If not, follow these instructions to collect your Warehouse Name from Order Manager: Setting Up Order Manager

If the Warehouse Name was already filled out, double check it in Order Manager to make sure it is correct.

If you want Integration Manager to pull all orders from Order Manager regardless of Warehouse, the following features will not work:

  • Marking orders as "Sent to Fulfillment"
  • Syncing inventory levels

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