How to Send Shipping Emails From Extensiv Integration Manager
Extensiv Integration Manager does not send out order or shipment confirmation emails to customers. However, there are still several way these emails can be sent out:
Most but not all shopping carts have this functionality built in. As long as Integration Manager is able to pass tracking data back to your shopping cart, reach out to the shopping cart support to see if they can help you set it up.
Additionally, for some carts like Shopify you can turn on or off the cart's email through Integration Manager. If Integration Manager handles this setting, you will see an option in the Cart Settings page labeled, Send Confirmation Email.
Through WMS/OMS
Many Warehouse or Order Management systems can be setup to send shipping confirmation emails. Reach out to your WMS or OMS providor and ask them if they can enable this for you.
Through AfterShip
Integration Manager can pass a copy of your order and tracking data to AfterShip. This is a company that provides shipment tracking data and can also send out shipping confirmation emails.
View more information about AfterShip here: Aftership - Additional Tracking Info & Notifications
Related Articles
Extensiv Integration Manager Support Options
You can view your support options and contact support any time by logging into Integration Manager and selecting the Support tab. Support Hours Support is currently offered from 8am to 5pm Pacific time. Standard Support All Integration Manager ...
How do I get TradeGecko to send Shipping Notification Emails?
Problem After orders have shipped and Extensiv Integration Manager sends tracking to TradeGecko, no email gets sent to the customer Solution TradeGecko does not send automatic shipping confirmation emails. Emails must either be sent by the system ...
Product aliases in Extensiv Integration Manager
What is a product alias (aka. identifier)? Product aliases are unique values that identify product variants. (e.g. SKU, Listing SKU, UPC, MPN, ASIN, Internal Product ID, etc.) A single product variant may have many product aliases/identifiers. Why & ...
Getting Started - Extensiv Integration Manager Merchant Account
This page is designed for Integration Manager Merchant Account users. If you are a fulfillment center user using the Integration Manager Fulfillment Plan, please see our Getting Started - CartRover Fulfillment Account page. About Integration Manager ...
Getting Started - Extensiv Integration Manager Fulfillment Account
This page is designed for Integration Manager Fulfillment Plan users. If you are a merchant using a Merchant Account, please see our Getting Started - CartRover Merchant Account page. About Integration Manager What is Integration Manager and what ...