Dropshipping Orders with ShipBob
ShipBob requires unique handling for dropship orders, compared to eCommerce. Each cart or order source will need to be configured to pass the required information. Specifically this needs to include the Carrier Registration ID, Dropshipping Retailer and Shipping Service Tag.
Configuring your Cart for Dropship Orders
Required Parameters
- Carrier Registration ID (Provided by ShipBob)
Step-by-Step Guide
- In Extensiv Integration Manager, navigate to the Cart Settings for your dropship cart.
- In the Cart Settings scroll to the ShipBob WMS Settings section where you will see the Order Type setting.
- Select Dropship from the available options for Order Type. This will generate two additional fields in the settings form.
- Enter your Carrier Registration ID and Retailer in their associated fields and select OK at the bottom of the page to save your settings.
Carrier Registration ID
The
Carrier Registration ID will be provided to you by ShipBob. Each
retailer is expected to have a single carrier registration ID which
controls what carrier is used to ship the item and what shipping account
number it is charged to.
Shipping Service Tag
The
shipping service tag will be generated from your order's ship code.
ShipBob expects specific values depending on your carrier and
registration ID. To guarantee that the ship method is correctly
communicated on orders it is advised that you configure ship method
mapping for your dropship cart. You can find our guide on ship method
mapping here:
https://support.cartrover.com/portal/en/kb/articles/ship-method-mapping
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