WooCommerce
Error adding notes to order - WooCommerce
Problem After orders ship, Extensiv Integration Manager is raising the following alert: Error adding notes to order Could not add tracking note to order: XXXX You do not have permission to create order notes Solution In the left pane of the ...
Fix WooCommerce Permissions
In the left pane of the WooCommerce Dashboard hover over "WooCommerce" and click on Settings Click on the API tab Click on Keys/Apps and then click on the existing API Key Set the permissions to "Read/Write" and save changes.
Sorry, you are not allowed to create resources - WooCommerce
Problem Extensiv Integration Manager is raising the following alert when trying to mark your orders as shipped: Subject: Error adding tracking to Tracking Extension Message: Could not add tracking data to order: XXXXXX woocommerce_rest_cannot_create: ...
WooCommerce reported a file not found error
The following is an error that may display when testing your WooCommerce cart credentials: Test failed Server Said: Please check server settings. WooCommerce reported a 404 error (file not found) at: https://<storename>/wc-api/v2/orders [http status: ...
Invalid response from WooCommerce
Problem You are receiving the following error message in Extensiv Integration Manager: Invalid response from WooCommerce. Integration Manager only uses the native functionality built into WooCommerce without modifying it in any way. Integration ...
Setting WooCommerce Timezone
Incorrect time in WooCommerce or WordPress will cause Extensiv Integration Manager to miss orders. The time must be correct for the connection to work properly. Verify Time Login to your WordPress Dashboard and go to Settings > General. Scroll down ...
WooCommerce Confirmation Methods
Extensiv Integration Manager offers a number of ways to report tracking numbers back to WooCommerce. You can set which option to use in Integration Manager on the WooCommerce cart setup page GO TO: (Carts tab → WooCommerce → Edit Setup → Confirmation ...
WooCommerce Inventory Sync
To enable inventory sync from Extensiv Integration Manage to WooCommerce, verify these settings: Global Inventory Make sure stock management is enabled globally: From your Wordpress Admin page, go to WooCommerce > Settings Click the Products tab, ...
WooCommerce Settings
This page covers the various options that can be set in Extensiv Integration Manager and in your WooCommerce account. Integration Manager Settings Setting Description Default Options Order Status Only pull orders with the selected Order Status. ...
Conflicting Order Numbers - WooCommerce
Problem Extensiv Integration Manager displays the following error message when trying to communicate with WooCommerce: Multiple orders with the same Order Number (cust_ref) but different order dates detected! This can be a serious issue since every ...
Cannot connect to WooCommerce site
Problem Extensiv Integration Manager cannot connect to WooCommerce site. Solution Make sure you have WooCommerce version 3.0.0 or above. Having the latest version can help as well. This can be found at WooCommerce > System Status > WC Version Upgrade ...
WooCommerce Ship Methods
WooCommerce Ship Methods can be loaded using either their ID or their name. The default setting is their name, but this can be changed in the Cart Settings in Extensiv Integration Manager. Solution In your WooCommerce (WordPress) Admin Panel go to ...
Cannot communicate securely with peer - WooCommerce
Problem CarotRover displays the following error message when trying to communicate with WooCommerce: Could not confirm order: Cannot communicate securely with peer: no common encryption algorithm(s). Solution If you see this error, go into you ...
API key provided does not have write permissions - WooCommerce
Problem Extensiv Integration Manager displays the following error message when trying to communicate with WooCommerce: Could not confirm order: The API key provided does not have write permissions Solution In the left pane of the WooCommerce ...
Setting Up WooCommerce
Integration Specs: Supported functions: Order Download Shipment Confirmation Inventory Sync Required Parameters Store URL URL Format: https://<store_url>/ Consumer Key Consumer Secret The minimum supported version of WooCommerce is 3.5 Step-by-step ...