Shopify
Shopify Payment Status Info
Extensiv Integration Manager filters on Financial Status (aka Payment Status) when importing orders. This is done to ensure that unpaid or refunded orders are not accidentally loaded and then shipped to the customer. By default, Integration Manager ...
Shopify Inventory not syncing
Problem Inventory is not syncing back to Shopify Solution: Inside Shopify, you need to Enable inventory tracking. When you receive inventory from your supplier, Shopify updates the number of items that you have available in your store, which means ...
Shopify API Subject to Breaking Changes
Problem Shopify has sent an email referencing API breaking changes Solution Extensiv Integration Manager has already updated the Shopify API to the latest version and has begun rolling out these changes. No action is required on your part. For any ...
Shopify - Line Items: must be stocked at the same location
Problem Shopify returns one the following error message preventing Extensiv Integration Manager from sending the tracking information to Shopify: Line Items: must be stocked at the same location [Base]: None of the items are stocked at the new ...
Shopify Filter Order Rules
Extensiv Integration Manager supports using order tags and customer tags to filter which orders should or should not be loaded into the WMS. Under your Shopify cart settings in Integration Manager (Carts tab > Shopify > Edit Setup), in the "Filter ...
Shopify Custom Fulfillment Service - Routing Items
In Shopify, setting up Custom Fulfillment Services lets you specify which items should ship from specific fulfillment services. You can use this with Extensiv Integration Manager to identify which items Integration Manager should load. Additionally ...
Shopify Integration Overview
Supported Plans This integration works with all Shopify plans including the Lite and POS versions. Supported Functions Order Download Inventory Sync Shipment Confirmation - Detailed Order Cancel Download Order Cancel Upload Workflow Extensiv ...
Shopify Products say: Unavailable on Extensiv Integration Manager
Problem On the Product list of your Shopify account, some or all products have the phrase "Unavailable on Extensiv Integration Manager" under the product name. Solution This is caused when someone or some Shopify app removes products from the ...
How to Cancel & Refund a Shopify order from Extensiv Integration Manager
Extensiv Integration Manager has implemented the ability to cancel/refund an order (or a partial order) that has loaded into Integration Manager from a Shopify cart. If you need to cancel/refund an order from Shopify: Check to see if the order has ...
How to Ignore Shopify POS Orders
If you need Extensiv Integration Manager to ignore POS orders so they don't get sent to your warehouse for Fulfillment there are a few different ways to handle this. Option 1: Automatically Mark POS Orders as Fulfilled You need to make sure Shopify ...
Shopify Settings
This page covers the various options that can be set in Extensiv Integration Manager and in your Shopify account. Integration Manager Settings Setting Description Default Options Order Status Only pull orders with the selected Order Status. (This ...
Shopify - This action requires write_orders scope
Problem When downloading orders or sending back tracking information to Shopify, you get one of the following error message in Extensiv Integration Manager: This action requires write_orders scope This action requires merchant approval for ...
Shopify - All line items of a fulfillment must use the same fulfillment service
Problem Shopify returns the following error message preventing Extensiv Integration Manager from sending the tracking information to Shopify: All line items of a fulfillment must use the same fulfillment service Other Error Message If instead the ...
Shipping Method Setup - Shopify
Shopify has both predefined shipping methods and custom shipping methods. These instructions will help you map these codes to what your WMS expects to receive. Step-by-step guide Shipping methods are setup in the Settings > Shipping section of the ...
Setting Up Shopify
Required Parameters Credentials from Shopify that need to be entered in Extensiv Integration Manager. The setup guide below will explain how to obtain these: Store Name or Shop URL URL Format: https://.myshopify.com/ Shopify Username Shopify Password ...