Setting Up VeraCore

Setting Up VeraCore

Integration Specs:

  • Supported functions:
    • Order Send
    • Inventory Sync Pickup
    • Multi-Warehouse Support
    • Shipment Confirmation Pickup - Detailed
      • Warning: Due to a limitation in Veracore, orders split due to a backorder in VeraCore will only report the first tracking record back to the cart as a full/complete shipment. This is because Veracore doesn't provide shipping level item details that allow linking products to a specific shipment, so all shipping records are flattened into one upon loading. Extensiv Integration Manager must assume that all items have shipped and the tracking records are all sent over at once.
  • Required Parameters
    • Order WSDL URL
    • API Username
    • API Password

Step-by-step guide

  • Go to the WMS Setup tab of Integration Manager.
  • If VeraCore is not listed as your WMS, click Change WMS and then select VeraCore.
  • Enter your Order WSDL URL.
    • If you are a merchant, contact your Warehouse to obtain the WSDL URL and API credentials.
    • If you are a warehouse, contact VeraCore to find out your WSDL URL and how to get API credentials.
WSDL URL
There are two VeraCore WSDL files that are almost the same. One ends order.asmx?wsdl - This is the WSDL file used by Integration Manager. The other wsdl file will not work.
  • Select the time zone that your warehouse is in.
  • Enter the VeraCore Web Service Username and Password into the Merchant > Edit Setup page of Integration Manager.
    • If you do not have these, see the instructions below to get them from VeraCore.
    • Each merchant in Integration Manager needs its own VeraCore Web Service User. When you create one, make sure the necessary permissions are checked in the "Allowed Web Services" section. See setup instructions below.
    • If you already have credentials, skip over the Web Service User section below and continue with Cart Setup.

Setup VeraCore Web Service User

  1. Go to Set-Up > Web Service User Set-Up and click Add New.
  2. Enter the user's desired User ID and Password

Permissions needed:

  • GetOrderInfo
  • GetShippingActivity
  • AddOrder
  • CancelOrder
  • GetOffers
  • GetProductAvailabilities
  • GetShippingCharge (optional)
    • If not provided, you must change the Tracking Web Service option in Integration Manager to GetShippingActivity



Cart Setup

Each order source you setup in Integration Manager will have an "Order Source" value. You can view and edit this in the cart settings.

Within VeraCore you must add this order source in order for orders to load. Make sure the Source Description field in VeraCore matches the Order Source field in Integration Manager exactly.

Set VeraCore Source Descriptions in Utilities > Source Codes.


Products & Offers

VeraCore has both Products and Offers. When loading orders into VeraCore, Integration Manager matches the SKU received from the shopping cart to the VeraCore Offer ID. Please make sure these values match up.

Integration Manager does not load orders using the VeraCore Product code because a single product may have multiple offers and Integration Manager cannot know which offer is the correct one to use.

In addition, this can cause issues with loading detailed tracking records from VeraCore.
  1. The VeraCore GetShipping and GetOrderInfo endpoints do not provide Offer information that is tied to specific tracking records. This means that the offer information can not be used to identify which items have shipped, or if they shipped in multiple packages.
  2. They do identify which products shipped and which packages they shipped in, but that does not include any offer details.
  3. If the Product ID and Offer ID don't match up, then Integration Manager cannot know which offers were actually shipped. Knowing which offers shipped is a requirement to post back proper tracking to the order source.
This leaves two options:
  1. Integration Manager can mark the entire order as shipped when we see the first tracking record
  2. Integration Manager loads the Shipped Product data an compares it to the original order. For merchants with a single product which matches with an offer, Integration Manager can load the correct detailed tracking data.
    1. For bundles or kits, VeraCore does not provide enough information to collect accurate detailed shipping information on the offer level.

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