Schedule Service Frequency

Schedule Service Frequency

For each job in Extensiv Integration Manager you can customize how frequently Integration Manager will communicate with that system. Whenever available, we recommend you select Automatic which will communicate as soon as data is available. This is the default when available.

Here is a list of jobs that need to be scheduled when setting up Integration Manager:

Merchant Level

Found in the Merchant tab. Click Edit Setup. These jobs set how frequently Integration Manager communicates with your WMS, OMS, or other back-end system.
Service
Description
Order Delivery
Sets how often Integration Manager sends new orders to the WMS/OMS
Shipping Confirmations
Sets how often Integration Manager picks up tracking records from the WMS/OMS
Inventory 
Sets how often Integration Manager picks up inventory levels from the WMS/OMS

Cart Level

Found in the Carts tab. Select a cart and click Edit Setup. These jobs set how frequently Integration Manager communicates with your shopping cart or other order source.
Service
Description
Order Download
Sets how often Integration Manager downloads orders from the shopping cart
Shipment Upload
Sets how often Integration Manager sends tracking numbers received from the WMS back to the shopping cart
Inventory Upload
Sets how often Integration Manager sends inventory levels received from the WMS back to the shopping cart

Automatic Schedule

The Automatic schedule option tells Integration Manager to transmit the data as soon as possible. In general you can expect a 1-2 minute delay between Integration Manager receiving the data and passing it to the next system. 
Service
Level
Description
Order Delivery
Merchant
Sends orders to the WMS as soon as they load into Integration Manager or edited in the Orders screen
Shipment Upload
Cart
Sends tracking data to the cart as soon as it is received from the WMS
Inventory Upload
Cart
Sends inventory to the cart as soon as it is received from the WMS or an order is loaded from a different cart.

Automatic Schedule Drawbacks

  1. Batch Size: The Automatic schedule runs as soon as possible even if there is only a single record to transmit. If you want you data batched into larger updates, you may want to choose a less frequent schedule
  2. Retries: The automatic schedule does not immediately retry if a record fails. The record will be retried when the service is triggered again by a new record. The automatic schedule also has two cleanup runs per day where it will retry any failed records. These two cleanup runs are randomly scheduled.

    • Related Articles

    • Using a Cloud FTP Service

      Please note that using a cloud based FTP solution can lead to potential issues. Since may different Extensiv Integration Manager customers may be connecting to your same FTP provider, a mistake by another client could possibly take down your ...

    • Shopify Custom Fulfillment Service - Routing Items

      In Shopify, setting up Custom Fulfillment Services lets you specify which items should ship from specific fulfillment services. You can use this with Extensiv Integration Manager to identify which items Integration Manager should load. Additionally ...

    • Shopify - All line items of a fulfillment must use the same fulfillment service

      Problem Shopify returns the following error message preventing Extensiv Integration Manager from sending the tracking information to Shopify: All line items of a fulfillment must use the same fulfillment service Other Error Message If instead the ...

    • Getting Started - Extensiv Integration Manager Merchant Account

      This page is designed for Integration Manager Merchant Account users. If you are a fulfillment center user using the Integration Manager Fulfillment Plan, please see our Getting Started - CartRover Fulfillment Account page. About Integration Manager ...

    • Getting Started - Extensiv Integration Manager Fulfillment Account

      This page is designed for Integration Manager Fulfillment Plan users. If you are a merchant using a Merchant Account, please see our Getting Started - CartRover Merchant Account page. About Integration Manager What is Integration Manager and what ...