Order Statuses

Order Statuses

This page explains the meanings of each order status in Extensiv Integration Manager. 

Order StatusAPI ValueMeaning
NewnewThe order has been downloaded from the shopping cart to Integration Manager and will be sent to the WMS.
Cancel SendingnewThe order has been downloaded from the shopping cart, but WILL NOT be sent to the WMS.
At WMSat_wmsThe order has been sent from Integration Manager to the WMS system.
ShippedshippedIntegration Manager has received tracking for the order from the WMS.
ConfirmedconfirmedIntegration Manager has sent tracking for the order back to the shopping cart.
Errorerror

Order is being held by Integration Manager due to error(s). (i.e. Ship method mapping, address error.)

A red exclamation point will display in the Status field of the UI. This status name is returned in API calls.

CanceledcanceledCanceled orders are not displayed on the Orders screen. They are available in the Integration Manager API.

    • Related Articles

    • Error with 3DCart order status

      Problem Extensiv Integration Manager is displaying one of the following errors: Could not mark order as 'Processing' Could not mark order as 'Shipped' This error can happen if you have changed the default Order Statuses in 3D Cart. Solution 1 Change ...
    • Order Download

      The order download is the most basic function that all order sources support. This is used for loading orders into Extensiv Integration Manager from your order source.
    • Purchase Order Download

      Purchase Order Download allows Extensiv Integration Manager to load PO or ASN orders from the order source and send them to your OMS, WMS, or fulfillment. This will let them know what incoming products to expect for receiving. This functionality ...
    • Order Cancel Pickup

      Order Cancel Pickup is a feature that allows Extensiv Integration Manager to detect when an order is canceled in the warehouse after it has already been loaded. Integration Manager will attempt to push the cancellation status from the warehouse to ...
    • Order Cancel Download

      Order Cancel Download is a feature that allows Extensiv Integration Manager to detect when an order is canceled in the shopping cart after it has already been loaded. Integration Manager will attempt to stop that order from sending to the warehouse ...