How to receive Extensiv Integration Manager alerts by email
New users are automatically subscribed to receive email alerts from Extensiv Integration Manager. For instructions on how to create a new Integration Manager user, click HERE.
Be sure to set your timezone & preferred email alert times in the Profile & Billing tab.Additional emails can be sent a copy of alerts even if they don't have access to your Integration Manager account. These emails cannot set how often they receive alerts unless you setup a user for them. They may receive emails up to every half hour.
To view which users and emails are set to receive email alerts click on the Merchant tab → Edit Setup. Scroll down to Error Contacts.
Users on the right side list receive alert emails. Users on the left do not. Select a user and click one of the arrows to move them between lists.
The Additional Error Emails field takes a list of email addresses separated by commas. These users cannot login but will still receive alert emails.
Be sure to click OK when done to save your changes.
| Field | Result |
|---|---|
| Users Not Alerted | Integration Manager user emails that will not receive email alerts |
| Users to Alert | Integration Manager user emails that will receive email alerts |
| Additional Error Emails | Enter emails here (separated by commas) for non-Integration Manager users who would like to receive alerts |
For a Fulfillment Center account, the same fields are also available under the WMS Setup tab. If set up there, alerts will be sent for all merchants within the account.Related Articles
Extensiv Integration Manager Alert: Unmapped Ship Method
Alert The following ship method was received from the shopping cart, but no warehouse translation exists. Please select a translation in the Shipping Methods section Method code: -View Ship Method Mapping Cause When the connected shopping ...Getting Started - Extensiv Integration Manager Merchant Account
This page is designed for Integration Manager Merchant Account users. If you are a fulfillment center user using the Integration Manager Fulfillment Plan, please see our Getting Started - CartRover Fulfillment Account page. About Integration Manager ...Getting Started - Extensiv Integration Manager Fulfillment Account
This page is designed for Integration Manager Fulfillment Plan users. If you are a merchant using a Merchant Account, please see our Getting Started - CartRover Merchant Account page. About Integration Manager What is Integration Manager and what ...Setting Up Web Shop Manager
Required Parameters Credentials from Web Shop Manager that need to be entered in Extensiv Integration Manager. The setup guide below will explain how to obtain these: Host Domain Auth Key Step-by-step guide Contact Web Shop Manager support to acquire ...Setting Up Extensiv Order Manager
Required Parameters Credentials needed to complete the connection to Extensiv Order Manager in Extensiv Integration Manager. See setup guide below for more details. Order Manager Account Username Order Manager Account Password Warehouse Name ...