Product sync runs on the same frequency as the Inventory Sync. Make
sure you have turned on the inventory sync in your Merchant Settings and
your Cart Settings. Also make sure you have turned on the Product Sync
settings on both of those screens as well. Product sync is defaulted to
OFF.
The most common timing for Product/Inventory sync is Hourly.
If both your WMS and Cart are set to hourly sync, please allow up to 2
hours for product data to propagate from the OMS/WMS to your cart.
Verified Compatible Warehouse Management Systems
This is a list of connections in Integration Manager that have been tested and validated for Product Sync for Faire. If a WMS is listed here then we have collaborated with Faire using live production data to maximize product detail coverage when synchronizing between both systems. If you are using a different WMS and would like to collaborate with Integration Manager or Faire to test your connection please reach out to
help@cartrover.com.
- ApparelMagic
Special Requirements / Notes
SKUs
All product variants in Faire must receive a SKU in order for product details to sync. The SKU should have exactly one counterpart in your WMS/OMS leading to a 1:1 ratio between both systems. If two different SKUs are used then Integration Manager can use the product alias to translate between the two.
Wholesale Price
Each product variant must have a wholesale price.
Product Images
Products can be pushed to Faire in a 'PUBLISHED' state but must have images available. Any product that does not have images will be pushed in the 'UNPUBLISHED' state.